FAQ

how can I order cupcakes?

order online for in-store pickup or local delivery by 2pm one day prior to your order date
for same day orders - please call us in store at 902 446 2206.

how can I order cakes?

order online for in-store pickup or local delivery by 2pm two days prior to your order date
need a cake today? we may have an extra cake available, give us a call at 902 446 2206

do I need to pre-pay?

what is the earliest time I can have my cupcakes delivered?

we deliver downtown halifax and surrounding areas. we have two delivery windows, 1-4pm or 3-6pm

do you make custom cakes and cupcakes?

we don't specialize in custom cakes but give us a call to see if we can help. we have taken the flavors and ingredients we love and created a variety of cakes that are both beautiful and delicious. see them here

do you make mini cupcakes?

yes, we definitely do however, we do not sell them on the counter so they have to be pre-ordered the day before. minimum two dozen order with the option of one flavor per dozen. sorry minis are too mini to fill but we have a great list of flavors you can choose from. order here

how should I store my cupcakes?

for the best experience our cupcakes should be eaten the day you purchase which is also the day they are baked, then kept and served at room temperature.
do not refrigerate them as the butter in the cake and buttercream will harden and give a completely different texture.
If you will be enjoying them the following day, we recommend wrapping the box in plastic wrap or in a bag and get as much air out as possible, then leave them on the counter at room temperature. If serving them beyond that we ask that you freeze them in an airtight container or place the box in a sealed plastic bag and freeze. for serving remove cupcakes from the freezer 8 hours in advance and leave at room temperature to thaw completely and come back to room temperature.

how should I transport my cupcakes?

very very carefully. we can’t stress this enough - the box of cupcakes needs to stay level. they can’t be tilted, bumped, on the car seat. they are in an insert that is specifically made for cupcake boxes however there is no way to ensure your cupcakes get home safely unless you keep them level.

I want cupcakes for breakfast, why do you only open at 11am?

we bake fresh everyday beginning at 4am and our pastry chefs bust their butts to get them finished for 11am. we take pride in our products we create and this love takes time.

do you sell gluten free, vegan or dairy free cupcakes?

we now offer vegan cookies in two different flavours, in store and online. we do not have gluten free products, sorry, just too much flour in our little kitchen.

do your products contain nuts?

we are NOT a nut-free bakery. we use a selection of nuts and peanut butter on a daily basis therefore, we do not recommend anyone with a nut allergy or sensitivity handle or consume our products.

do you do corporate orders?

yes, we do them often for many different occasions ie; meetings, grand openings, holiday parties, customer appreciation etc… we can do any number, small or large. give us a call at 902 446 2206 and we can discuss your needs.

do you make wedding cakes and cupcakes?

yes, we love weddings, its how layers was created. we offer cupcake weddings, single layer cake weddings and have a selection of set wedding cake designs. see our weddings page for more information

If we didn’t answer your question here please give us a call at 902 446-2206 or email orders@layerscupcakes.ca

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